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Make your store into a destination

Online spending in Ireland continues to grow, with more people every year reporting that they make regular purchases on their computer, mobile or tablet. To compete with the convenience of online shopping and continue to draw customers, it’s critical for brick-and-mortar stores to set themselves apart through their customer experience. This whitepaper will look at ways retailers can turn brick-and-mortar stores into a destination for shoppers.

What you'll learn

People are the number one factor in creating a store that has a fantastic customer experience. In this whitepaper you'll learn about:

  • Hiring for optimum customer satisfaction
  • Training and reinforcing sales strategies that are about helping the customer
  • Measuring your customer satisfaction levels
  • Creating an ambiance
  • Adding excitement and delight to the experience
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